How We Work

Timescales vary significantly by scope. Minor repairs complete within 1-2 weeks. Exterior refresh takes 3-6 weeks. Complete render replacement requires 6-10 weeks. Comprehensive cladding projects take 12-20 weeks. Total duration, including planning and approvals, adds 4-12 weeks to construction time, depending on regulatory requirements.

Yes, external refurbishment rarely requires buildings to be vacated. Scaffolding provides safe access around occupied buildings. Professional contractors maintain operational access throughout works. Some disruption is inevitable, but careful planning minimises the impact on tenant operations. Internal access is only needed for window replacement from the inside.

Hidden defects are relatively common in refurbishment projects. Professional contractors document issues with photographs and provide variation quotations before proceeding. Contingency budgets of 10-15% accommodate most unexpected work. You approve variations before additional work begins. Experienced contractors identify potential issues during initial assessment to minimise surprises.

It depends on the type of work and the building location. External alterations to listed buildings or properties in conservation areas usually require planning permission. Significant changes to the building's appearance may also require approval. Standard repairs and like-for-like replacement typically fall under permitted development. Your contractor advises on specific requirements during the planning phase.

Professional contractors provide comprehensive tenant liaison throughout projects. Advance notifications explain work scope, duration, and expected disruption. Regular updates keep tenants informed of progress. Contact details allow direct communication with site managers. Works are timed to minimise business impact where possible. Tenant concerns are addressed promptly and professionally.

All professional refurbishments include workmanship warranties. Material manufacturers provide separate warranties ranging from 10 to 25 years, depending on the systems used. You receive written warranty documentation at handover. Warranties usually require periodic maintenance to remain valid. Keep documentation safely for future reference or property sale.

Yes. Refurbishment can be phased across 12–24 months to spread costs and minimise disruption. We help you prioritise the highest-ROI work first — typically exteriors and entrances — and plan future phases around budget availability and tenancy arrangements.